--By Prem Kamath, executive vice president and general manager, Channel [V] I have always found it curious that advertising and marketing seem to operate at opposite ends of the spectrum as far as numerical rigor tends to go. While developing an advertising idea, the emphasis is always on the softer side of consumer behaviour: insights, aspirations, fears, need-states, beliefs, values. But a marketing plan has little patience for these. The currency on this side of the fence is often more quantitative: reach, impressions, frequency, recall, cut- through, impact. And in this duality often lie the origins of the oldest of all client-agency conflicts: Clients finding agencies frivolous and superficial and Agencies finding clients just downright anal.While much has been said and written about the state of advertising today and the reasons for its decline (if this is true at all), this piece focuses on the other end of the stick – why advertisers could do with being a bit more advent...
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